Mobile Grooming

We're glad you asked and hope that you will make a standing appointment with our mobile groomer to assure your dog will be well-groomed on a regular basis! Here are some reasons for using a mobile pet groomer:

Mobile dog grooming offers the utmost in COMFORT for your pet and CONVENIENCE for you. We come to you! You will never again have to rearrange your schedule to fit in your dog's grooming appointment or put your dirty dog in your clean car.

Your dog receives individual, one-on-one attention. For the entire duration of the grooming, your dog has our undivided attention.

Grooming is a much more enjoyable experience for your dog. There is no separation anxiety because your dog never leaves your property and no chance of car sickness. Quiet, calm, relaxing atmosphere because there aren't any other barking dogs. After all, there's no place like home!

Your dog will not be uncomfortable in a crate during any part of the grooming.

Shorter grooming time. It is no longer necessary to spend 6-8 hours in a grooming shop, waiting while other dogs are being groomed. Your dog is our only customer while we are at your home.

Perfect solution for older or sick dogs that physically cannot handle the stress of a trip to the groomer.

If scheduling is a problem, once I am familiar with your dog and surroundings you don't even have to be home.

The pets are never worried about the sounds or smells of other dogs or cats around them, and the mobile salon is kept clean and sanitized.

They love being the 'star of the show'

Owners love not having to organize their whole day around a drop off and pick up trip to the groomer's....after the first meeting with the mobile groomer, you don't even have to be home!


Frequently asked questions

What is mobile pet grooming and do you use warm water? It is professional grooming in a custom and self-contained mobile unit that uses warm water and comes to you. Mobile pet grooming is preferred by most of today's busy pet owners. The convenience for you and the exclusive attention for your pet make mobile grooming the most sensible choice.

How long does a mobile grooming typically take? Anywhere from 30 minutes to two hours (give or take). Times are based on the size of your pet, coat condition, hair length, etc. (Extremely hairy or very large dogs naturally take longer to groom).

How often should I get my pet groomed? Some people like to keep their dogs always looking and smelling their best with a weekly standing appointment, but depending on breed the average is 4 to 6 weeks with regular maintenance in between. We do require a regular grooming schedule for your pets continued health and well-being.

Do you come to my house or condo? Yes, we come to you!

Do you use my water, tub and electricity? No. We come to you in our state-of-the-art mobile grooming spa which provides water, climate control and its own electricity. However, we do have a back-up shore power plug in case of emergencies and our electricity fails. We can plug into your house to finish the job!

Do you groom cats? No. Sorry we do not groom cats. We exclusively specialize in providing our services to canines. Please call Maria over at Petsborough in Westborough at (508) 329-4770 she specializes in cats.

Do you groom large dogs? Yes! We will groom any breed of dog that is groomed on a regular basis and is well-behaved.

Does my dog need to be current on its vaccinations and rabies certification? Yes! You should have proof of vaccinations or titer's available.

Do you groom puppies? Yes! Getting your puppies on a regular grooming schedule is a very important part of keeping them happy and healthy!

Will you sedate my pet? Absolutely not! Only a Veterinarian can do that.

Do you cage dry my pet? No, we dry your pet by hand and stay with your pet through the entire grooming process. This is one of the many benefits of the one-on-one personal and professional attention your dog will receive from mobile grooming.

What is the De-shedding Treatment? The De-shedding Treatment is a specialized grooming process, which if done every 4-6 weeks, significantly reduces shedding by 60 - 80%. The process is safe and comfortable for your pet, removing the undercoat (the part your pet sheds) and leaving behind a glistening coat.


Customer Agreement and policies


1. Our mission is to offer a stress free grooming experience for your dog. -The safety and comfort of your pet are our first priority. -We will not perform any grooming procedure that causes any stress or discomfort for your dog. This may include nail trimming. -Seniors and puppies first grooming will be groomed for cleanliness and comfort.


2. As the dog owner, you will let us know of any physical, medical or emotional issues, allergies, sensitivities and pre-existing conditions. - This includes surgeries, hip, joint and knee issues, ear infections, skin problems and moles or lumps.


3. If your dog has any behavioral issues, please let us know before the appointment. - A Diamond in the Ruff reserves the right to muzzle your dog. -A Diamond in the Ruff reserves the right to refuse service. -If your dog can not be groomed upon arrival to your house, a $50.00 minimum charge will apply. -The owner of the dog will be held liable for any bites that require medical attention and for property damage caused by the pet.


4. Appointments - We will arrive as close to the time scheduled as possible. Occasionally, situations occur that disrupt the daily schedule. Situations such as: traffic, weather, mechanical problems, or spending more time than expected with an older, younger or difficult dog. We will never rush and compromise a dog's safety. You will be called with the arrival time if for one of those reasons it will be later than scheduled.


5. Pricing varies for every dog. It is determined by breed, size, condition of coat and temperament. -Additional charges will be added for de-matting and de-shedding. - Additional charges will be added due to the dog's temperament and behavior during the grooming process.


6. Matting -If you would like your pet brushed out, de-matting fees are $1.00 per minute. - If your pet can not be humanely de-matted, we will ask your permission to clip the hair very short and start over. From here, we can work together to keep your dog mat free and in the hair cut you desire. -Please know that a matted coat can cause health conditions including, itching, irritation and skin infections.


7. We require 24 hours notice to change or cancel an appointment. -We will contact you by phone, email or text message to remind you of your appointment. We will ask you to reconfirm. -Failure to call 24 hours in advance will result in a $50.00 charge that must be paid prior to your next appointment. Giving us notice allows us to fill your spot and rearrange our schedule. -If we arrive for the appointment and there is no one there to release the dog to us, a $50.00 cancellation fee will apply.


9. Payment - We accept all major credit cards, cash and checks. -Please make checks out to: A Diamond in the Ruff -A $35 fee will apply for non-sufficient funds


10. Photographs -We have permission to post a picture of your pet on our Facebook page or website


RELEASE FORM I agree to and understand the above terms for grooming and maintenance of my pet(s) and in consideration of the grooming services of A Diamond in the Ruff, agree to hold harmless from damage, loss of claims arising from any known or unknown pre-existing condition of my pet(s). The terms, special services or handling shall include, but are not limited to veterinarian services in the event I am not available. I authorize A Diamond in the Ruff to act as my agent in the event emergency veterinary services, care-taking and/or transportation is necessary and I agree to pay all costs. Any/all damages, loss or claim shall include, but not be limited to illness, previous injury, skin or coat conditions, medical conditions, advanced age or nervousness.

If you have concerns about your dogs groom, please notify us within 24 hours of the appointment. We will discuss rescheduling an appointment at the earliest time available.

I have read and accept the policy for the groom today and for any and all future grooming appointments.


Owner________________________________________ Date___________________________

Address_______________________________________ City/Town______________________

Home Phone__________________________ Cell Phone ______________________________

Email Address_________________________________________________________________

Name (dog)__________________Age______ Breed___________________________________

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All of our clients will have their bath with all natural products! A standard Grooming Includes: a bath, conditioning treatment, nails and ears examined and treated accordingly, and of course bows and bandanas. Our starting prices are for pets on a routine grooming schedule, in good condition, have a good disposition, and are standard breed size. Pets that are not in a maintained condition or are harder to work with will be charged according to their needs and the time required to safely groom your pet. All prices are an estimate and are subject to change at the pet stylist's discretion.