A Diamond In The Ruff
A Day Spa and Day Care For Dogs!
Visit our blog at www.adiamondintheruffdayspa.blogspot.com

Now Offering Mobile Grooming!
508-393-RUFF (7833)       

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A Diamond In The Ruff

The Spa - We offer a Grooming Salon in-house or a Mobile Grooming Spa


Woof ! Woof! That's dog language for: I LOVE A Diamond in the RUFF!

Our full service salon and mobile grooming spa takes pride in giving your pet the best care available, treating your pet as if he/she was our own. We offer only the best shampoos and conditioners for every coat care need. In addition to that our pet stylists specialize in hand scissoring! Being groomed regularly not only keeps your dog looking, smelling, and feeling great, it also helps us build a trusting relationship with your dog. Your dog's grooming consists of a bath, brush out, nail clipping, ear cleaning, trim and of course bows, barrettes and bandanas!

Our number one concern is your pet's well-being. Whether you choose from our salon in-house or our mobile spa which comes to you, you can be assured your pup will be treated like one of our own!

At A Diamond in the Ruff, we make every effort to make you and your pets happy. We will make your pets grooming appointment as enjoyable as possible. All appointments are scheduled at your earliest convenience. We believe in a quick turnover. Most pets are here less than half the day. As Pet Care Specialists, we are committed to providing your pet with the most updated, safe and fun techniques available. Our staff attends many animal care lectures and training courses to provide you with the best care possible. Our drop off time is Tuesday-Friday 8:00AM-8:30AM and Saturdays 9:00AM. On your FIRST appointment you should arrive here to give ample time to fill out our grooming forms and discuss what you'd like with our pet stylist who will greet you in the morning. We pride ourselves on the fact that your dog doesn't have to stay here all day! We will call you as sson as your dog is ready to go home and ask that you be available to pick up at that time. If you have special scheduling needs, please let us know when you book your appointment. Some dogs get nervous at the grooming salon so we get your pets in and out as soon as they are done! We are pleased to offer an express groom service which means you drop your dog off at a set appointment time (usually late morning) and we will work on your dog from start to finish in under 2 hours! The price is $20 plus the cost of your regular grooming fee. To schedule a grooming with our pet stylists here or to have our mobile grooming spa come to you call us at 508-393-RUFF.

We only carry premium products for your furry family members. We do not use pesticides or dips, as they are extremely toxic to your pets, as well as to humans. We pride ourselves in requiring a flea-free establishment. Any pet entering with fleas will promptly be treated at the owner's expense, or will not be accepted for grooming or day care. Our grooming area and tables are equipped with the latest innovative equipment. Each pet is carefully and thoughtfully handled throughout the grooming process by experienced personnel. Our team attends grooming seminars and trade shows as often as possible to keep current on our ever changing industry. We are Members of The New England Pet Grooming Professionals, The National Dog Grooming Association of America, The Better Business Bureau, North American Doggie Day Care Association and National Pet Sitters Association. We adhere to the code of ethics of each of these organizations.

A Diamond in the Ruff does not provide pet sitting, and a charge may be applied to your invoice if your pet is left at A Diamond in the Ruff day spa past 2pm.

Less than 24 hours notice or a cancellation left on our phone machine after regular business hours for an appointment on the next day may result in a No Show Fee applied to your next grooming invoice. If there are two no-shows, pre-payment for an appointment may be required. We are aware emergencies can happen, and are willing to work with our valued clients, but do reserve the right to charge for that appointment if we are unable to fill it.

We hope you will feel comfortable enough to entrust your pampered pets with us. Please note at times we are booking one or more weeks for weekday appointments and 2-4 weeks for Saturday appointments. Regular customers will of course have first choice of Holiday appointments! Please see our Preferred Client Programs or call us at 508-393-RUFF!


 
SPA Packages

Mobile Grooming Spa

Client Agreement Form



Day Spa FAQ

Customer Interview

It's Just A Bath

Ok! My Dog is Matted now what?


Elderly Dog Grooming Considerations
 
business logos A Diamond in the Ruff
326 Main Street
Northborough, MA 01532
508-393-7833
accepted credit cards